Some restaurants are connecting callers to an AI voice service to place DoorDash and Uber Eats orders.
Many people now place delivery orders online, but Kea's founder says restaurants sometimes struggle to handle phone orders.
AdvertisementA new voice AI service means diners can place delivery orders with services like DoorDash and Uber Eats via phone call.
The AI guides them through the transactions, including suggesting add-ons and recommending items they got in previous orders, Ahmad said.
The delivery platforms that Kea can refer orders to are DoorDash, Uber Eats, Postmates, Grubhub, and Favor, Ahmad said.
Persons:
DoorDash, Uber, Kea, —, Adam Ahmad, Ahmad, Siri, –, who'll, Olo, They'd, We're, NDAs —
Organizations:
Voice, Service, California Fish
Locations:
Kea, California